FAQs

https://digitaldesk.tamu.edu  - will access via the CAS System

NOTE:  If you log-on from an off campus computer, VPN is required.  Please contact your college/departmental IT staff for VPN Access/Support/Help Desk.  Once logged into Digital Desk, click on the tab you wish to view (e.g. Reports, Answer Key, etc.). 

Once log-on to Digital Desk, select settings.  Then enter either your Course number (Acct 209) or select from drop down menu.  Insert TA’s UIN and click “Add TA” to finish TA assignment.  The TA’s name will show up as assigned.
 
Select report tab, then select exam ID from drop down menu.  Click on the check box for exam and then select reports you wish to have generated.  You can select generate all reports.  Click on the Run button and reports will download.  The tab named “graphs” and downloads” will display a number next to them.  You can view your reports under each tab.  Click download button next to the report/graph you wish to view.  Click “open” on the pop-up to view reports. 
 
After you have reviewed student scores within Digital Desk Instructor Tools, an instructor can release student score reports through the “Release Student Score Reports” button.  This will e-mail each individual student score to their @tamu.edu e-mail address. 
 
If using Microsoft Outlook:
  1. Locate “Junk E-Mail” folder
  2. Locate email from “scanning@tamu.edu
  3. Right click on email form scanning@tamu.edu
  4. Go down the list to “Junk” and a submenu will pop out.
  5. Click on “Not Junk”.
  6. A pop up window will appear “Mark as Not Junk”. Stating: “This message will be moved back into the Inbox Folder.” Make sure the box is checked next to “Always trust e-mail from scanning@tamu.edu. Then click “OK”.
This should stop the email from continuing to go into the junk folder. If you continue to have issues with this please contact your departments IT personnel or or Help Desk at helpdesk@tamu.edu or 979-845-8300.
 
If using Gmail
If you find a message wrongly classified as spam, you can unmark the message. Just select the message, and click the Not Spam button that appears at the top and bottom of your current view. Unmarking a message will automatically move it to your inbox.
If you find that some senders' messages are consistently being mislabeled as spam, you can prevent this by:
  • Adding their email addresses to your Contacts list. Gmail will deliver messages from members of your Contacts list to your inbox, unless we know with high confidence that they are spam.
  • Some messages sent from contacts which are very clearly spam can be sent directly to your Spam label. More importantly, in some cases messages from contacts will not be sent to Spam but will be marked with a red warning banner if the content is suspicious - for example, your friend's or contact's account has been compromised and used to send phishing messages.
  • Creating a filter so the messages are never sent to Spam.
This should stop the email from continuing to go into the SPAM folder. If you continue to have issues with this please contact your departments IT personnel or Help Desk at helpdesk@tamu.edu or 979-845-8300.
 
If using any other email app please contact your department IT personnel or Help Desk at helpdesk@tamu.edu or 979-845-8300.
 
Under Reports Tab, click the Custom Option.  Select your course from dropdown menu and click run.  The system will verify your request to upload.  Once clicked the system will produce a pop-up that confirms upload to e-campus. 
 

Scanning Services Hours of Operation are 8:00 a.m. to 12:30 p.m. with 12:00 – 12:30 p.m. designated as drop off only and 1:00 p.m. to 4:30 p.m., Monday through Friday.

Scanning Services is located in 315 Henderson Hall.

Exams will be scanned on first come, first served basis. 
  • Classroom exams require the standard Texas A&M University form.
  • Instructors/TA’s will need to make a key or keys for their exams. Multiple forms can be scored separately or all together.
  • In order to submit exams for scanning, Instructors/TA’s should fill in Scanning Request Form and submit it with their key(s) and students answer sheets.
  • Students' answer sheets should bubble in students' name and Universal ID Number (UIN) using a No.2 pencil for their score records.
  • Note:  Forms should be free of any physical damage including creases, tears, water marks or any other alteration that keeps the answer sheet from lying flat.

Exams are scanned within 24 hours, barring any unforeseen circumstances.
Henderson Hall has three (3) University Business (UB) spaces at the back of the building.  Additional University Business (UB) spaces are also available in Lot 30.