Texas A&M University Office of Institutional Effectiveness and Evaluation

What We Do

The Survey Support function within the Office of Institutional Effectiveness & Evaluation (OIEE) provides coordinated leadership, survey design expertise, and strategic oversight for select university-level student surveys, as well as stakeholder consultation services. We help ensure surveys are clear, ethical, and aligned with institutional priorities so that the data collected can inform decision-making, drive actionable insight and support continuous improvement.  

Mission & Goals

We aim to strengthen the role of surveys in institutional effectiveness and student success by promoting streamlined design, coordinated governance, and meaningful use of results.

Our goals include:

  • Ensuring university-level surveys are concise, purposeful, and aligned with institutional priorities. 
  • Supporting colleges and units in developing high-quality survey questions and modules for university-level surveys. 
  • Supporting Academic Affairs in developing and administering high-quality surveys. 
  • Enhancing student engagement with surveys through intentional design and administration strategies. 
  • Promoting the use of survey results for planning, assessment, and decision-making through clear and effective reporting. 

Core Services

University-Level Survey Oversight 

We provide stewardship and support for university-wide surveys, including Graduation Surveys, New Student Surveys, and other institutionally sponsored surveys as directed. 

Services include:

  • Annual review of survey content using standardized criteria to assess clarity, construct alignment, and utility. 
  • Management of college- level and unit-specific survey modules, including intake, consultation, and integration into university-level surveys. 
  • Coordination of survey administration and reporting processes to ensure consistency and data quality.

 Survey Consultation & Project Support 

We provide survey development and project support services for Academic Affairs, partnering with campus unites to design, administer, and report on assessment and feedback initiatives. Each project begins with an intake process to evaluate its purpose, target audience, key constructs, and feasibility. The result is a project plan aligned with stakeholder needs and best practices for data collection, which may or may not include a survey.

Services include: 

  • Review of survey questions to ensure clarity, accessibility for respondents, and analysis readiness.
  • Development and drafting of survey instruments aligned with project goals. 
  • Guidance on survey administration strategies, including timing, distribution methods, and respondent experience considerations. 
  • Post-survey reporting and consultations on the interpretation and use of findings. 
  • Referrals to alternative assessment methods or campus units when appropriate.

Survey Consultation Request

Before submitting the form below, please make sure you've reviewed the university's survey guidance.

We are happy to assist in administering your survey to support your assessment efforts.

Submit OIEE Survey Consultation Request Here

Survey Sample Request

Note: If your survey is not exempt from the University Survey Approval Process, please upload your approval email from Strategy and Business Services (SABS) or forward it to survey@tamu.edu. We require this approval in order to provide you with the survey sample.

We are happy to assist in obtaining survey samples to support your assessment efforts.

Submit OIEE Survey Sample Request Here

Resources & Tools

  • Need a Qualtrics account?  If your college or department is not listed here, please send an email to survey@tamu.edu including your full name and NetID. In your message, provide a brief explanation of your intended use of Qualtrics and the reason you are requesting access.  
  • Do you even need this survey?  Use the guiding questions provided here to help determine whether To SURVEY or Not to SURVEY.               

Additional resources are available on the University and Campus-wide Surveys Website.